Find the real cause first.
GEOSOFT SERVICES division • Manchester & remote support
Computer repairs and IT support.
Diagnostics, repairs, upgrades, custom builds and practical software support for homes, home offices and small businesses.
Fast diagnosticsHardware + software checks
Remote supportSecure assisted sessions
Manchesterlocal support
Remoteworldwide help
Owner-operateddirect advice
Fix or upgrade what matters.
Local and remote help.
Services
Computer and IT services.
Support for everyday faults, upgrades, setup issues and small-business IT problems.
Diagnostics
Identify hardware, software, startup, speed, overheating and stability problems before replacing parts.
Repairs & upgrades
SSD, RAM, storage, cooling and performance upgrades, plus practical repair advice for PCs and laptops.
Custom PC builds
Balanced systems for work, study, gaming and content creation, planned around your budget and real use.
Software support
Help with Windows, drivers, apps, printers, email, backups, data transfer and everyday computer problems.
Network basics
Support for Wi‑Fi, routers, home-office connectivity, device setup and simple network troubleshooting.
Remote IT support
Secure remote assistance for software, setup and troubleshooting when an on-site visit is not needed.
Small business IT
Owner-operated support for local businesses that need reliable help without enterprise complexity.
Advice & next steps
Clear repair-versus-replace guidance, upgrade planning and plain-English explanations.
How it works
Simple route to support.
Start with the symptoms. I will help decide the most sensible next step.
Message
Send the device type, problem, photos or error messages on WhatsApp.
Assess
I review the symptoms and suggest the best first diagnostic route.
Support
We agree whether remote help, local repair or upgrade advice is the right option.
Useful tools
Downloads and quick tests.
A curated list of installers, diagnostics, media utilities and browser-based checks.
Windows
Create Windows installation media
Official Microsoft guide for creating Windows install or upgrade media.
FlyOOBE
Windows 11 setup and out-of-box-experience helper for advanced users.
Utilities
Licensing
Microsoft Activation Scripts
Activation troubleshooting resource for legitimate Windows and Office licensing scenarios.
Security
Malwarebytes
Anti-malware scanner for common infections and unwanted software.
Remote support
TeamViewer Remote Assistance
Remote access tool for assisted support sessions.
Shopping
Amazon UK offers
Offers for replacement parts, accessories, peripherals and everyday tech.
Diagnostics
HWiNFO
Detailed hardware information, sensors and system monitoring.
GPU-Z
Graphics card information, driver details and GPU monitoring.
CPU-Z
CPU, motherboard, memory and system information utility.
CrystalDiskInfo
Storage health and SMART status utility for HDDs and SSDs.
Media
VLC media player
Reliable media player for a wide range of video and audio formats.
PotPlayer
Feature-rich video player with broad codec support.
Audacity
Free audio recording and editing software.
DaVinci Resolve 21
Professional video editing, colour correction and post-production software.
Shutter Encoder
Video, audio and image conversion utility.
Testing
Test Webcam
Quick browser-based webcam test.
Test Keyboard
Browser-based keyboard tester for checking failed or stuck keys.
Test Monitor
Monitor test patterns for colour, sharpness, dead pixels and uniformity.
Documents
Adobe Reader
Official PDF reader for opening, printing and signing PDF files.
FAQ
Before you message.
Do you only support Manchester?
I am based in Manchester, but many software and setup problems can be handled remotely for customers elsewhere.
Can you help small businesses?
Yes. I support home offices and small local businesses with practical troubleshooting, setup and advice.
Should I repair or replace my computer?
That depends on the device, fault and budget. Diagnostics help decide whether repair, upgrade or replacement makes sense.
Ready for help?
Send the problem, device model and any error messages.
Photos or screenshots are welcome. Please avoid sending passwords or sensitive information in your first message.